Welcome to the Pink Triangle Training Company

Enabling Employers and Service Providers to Achieve Diversity

Terms and Conditions

Terms and Conditions for Public Courses

Course Tuition

The course tuition fee is due and payable seven days prior to the course start date.

The course tuition fee includes instruction, course materials, printed notes, badges, computers and other materials as appropriate to the course.

The courses fee provides light refreshments during morning and afternoon breaks.

The course tuition fee does not include accommodation, meals, travel or any other expenses that may be incurred by our customers.

Substitutions Permitted

We welcome the attendance of a suitable substitute in an participant's place provided the customer notifies us in writing before the first day of the course.

100% of any prepaid course tuition fees will be credited against the course tuition fee of the substitute.

Cancellations and Transfers

Cancellations of places which have been booked and confirmed or transfers between courses and courses dates may be made.

Cancellations will only qualify for a full refund, without any penalty, no later than three weeks before the first day of the course or within seven days after enrolment. Otherwise, the full course fee will be due and payable.

In the event of timely cancellation or transfer, if the course fee has been paid, the payment may be applied against the fees for another course or a full refund may be requested.

Upon request, Pink Triangle Training will forward a credit note to the enrollee. Credit notes not utilised within twelve (12) months of issue will not be subject to a refund and may only be applied against the fees for a subsequent course.

A transfer from one course to another, if made less than three weeks before the course start date, will be treated as a cancellation and the full course fee will be due. If an enrollee makes a subsequent enrolment in a course that takes place within 12 months after such a cancelled booking, Pink Triangle Training will invoice the enrollee's employer at 50% of the course fee.

Postponements

If, due to circumstances beyond our control, we must change a course location, course date, or postpone a course, we will try to give the customer as much advance notice as possible of any such change.

If the customer is unable to attend a course at the revised location or date, we will credit 100% of any prepaid course tuition fees paid against a future course or, if requested, refund those fees.

Terms and Conditions for Bespoke In-House Courses

The course tuition fee for bespoke in-house courses is due and payable within 30 days following the course start date.

We do not impose any penalty if the customer notifies us in writing of the need to cancel or reschedule an on-site course at least four weeks before the scheduled start date of the course.

Any on-site course cancelled or rescheduled by our customer less than four weeks before the scheduled start of the course is subject to a cancellation/rescheduling fee.

Postponements

If, due to circumstances beyond our control, we must change a course location, course date, or postpone a course, we will try to give the customer as much advance notice as possible of any such change.

If the customer is unable to attend a course at the revised location or date, we will credit 100% of any prepaid course tuition fees paid against a future course or, if requested, refund those fees.

General Terms and Conditions

However, we will not be liable for any other costs incurred including (for example) travel charges or any consequential damages even if we were advised of them.

Copyright and Intellectual Property Rights

All copyrights, patents, designs and other intellectual property rights in or relating to any course materials provided or made available in connection with our courses remain the sole property of Pink Triangle Training.

No part of any course materials may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or translated into any language, without the prior written permission of Pink Triangle Training.

These terms and conditions represent a complete statement of the agreement between the parties and supersede all prior discussions, correspondence and representations.

Our brochures, this website and advertisements are for information purposes only and are not intended to form any agreement between Pink Triangle Training and the recipient.

These terms and conditions are subject to change without notice and changes will apply to any enrolment/course order received after the date of the change.

These terms and conditions may not be varied except in a written agreement signed by a qualified executive of Pink Triangle Training.

Pink Triangle Training's acceptance of a purchase order containing different terms and conditions does not modify or supersede these terms and conditions.

This agreement shall be governed by and interpreted in accordance with English (UK) Law.